How Does It Work?

Most health care insurance plans are fixed, meaning there’s little flexibility. With CustomCare, our plan allows you and your employees to spend your health care dollars on what’s important to each of you.

There are no monthly premiums, monthly services charges or annual fees.  You add a 10% admin fee per claim which means you are only paying for what you use.


This is how our Benefits My Way Program works:

Once your company has registered with CustomCare's Benefits My Way Program and has paid the one-time, tax deductible enrollment fee of $295 plus tax, you are a CustomCare plan member! Yes, it is that simple.

Making a claim is as easy as 1, 2, 3!

1 -  You pay your health or dental expenses as you normally would.

e.g. You pay your dentist $1,000

2 -  Your employer or your company then sends CustomCare the receipt and a cheque to cover the expense, along with a 10% administrative fee both of which are 100% tax deductible.

e.g. Company pays CustomCare

$1,000.00 Dental Expenses
$100.00 Admin Fee

$1,100.00 (Plus applicable taxes** only on Admin fee)

3 -  CustomCare then provides the employee with a tax-free reimbursement of the expense incurred and sends the company a tax receipt for the full expense and the 10% administration fee to claim as a business expense.

e.g. You receive your $1000 reimbursement tax-free and the company receives a receipt for $1,100.00 which is 100% tax deductible to your business.

The claims process and issuing of reimbursement typically takes between 6 to 8 days, you don't have to wait weeks to get your money back. It can be deposited into your personal bank account.

All full time employees need to be included in the program if there is not a plan already in place. If there is a plan in place for the employees, the Benefits My Way Program can be set up as a top up program for key members in your company.

You can tailor your Benefits My Way Program in a way that suits your company and employee needs and you will never have to pay for coverage you don't use or need - remember NO MORE MONTHLY PREMIUMS!


Submitting claims is now easier than ever with the new CustomCare Claims App! Watch the video to learn more.

**2% premium tax will be calculated on claim amount & admin fee for Ontario residents.